Like sometimes you know how chicken parts are not equal in size? I’ll usually give the big ones to nice customers and the smaller ones to those that really push me to my limits.
1. Tell us your choice of chicken parts AFTER we finish packing/grabbing
Seriously, if you do not want ribs, or you want thigh or anything, tell us when you order. Not when I packed, put in plastic bag, and passed to you then you tell me. Fucker please, you holding up the queue and I have to take everything out, change the parts and repack.
Oh, remind me how most won’t apologies or thank me for changing.
Especially during peak hours, such people pissed the shit out of me.
2. Whine your way to get freebies
Some people try to 撒娇 their way to get more cheese, big parts when it is stated min one wing/drum, extra chicken etc.
Yes, people ask for free chicken. No joke.
Do you think, if a 30-40yr old suddenly 撒娇 to me, I will give in?
Nope. I’m 20, not 7, who will aww this adult is cute and listen to them.
And when I say need to pay for it means need pay for it. Don’t waste my time and ask me to check with manager. No means no.
3. “Fill my cup to the brim”
HOLY SHIT NO!
Not that I want to be a fucking cheapo (remind me how cheap those syrups are anyway).
I usually leave about 3-4cm gap from the top so I can close the cup. Not because I am a cheapo and want to maximise KFC profit (we get no sales incentives anyway), but because it will overflow and guess who have to clean it up.
ME.
Plus how much drink can u get for that 3-4cm… They end up spilling out anyway… You get messy tray, and you dirty my hand only…
4. Standing at counter not knowing what to order
Ok, if there is no queue I understand la. But if there is a queue, are you telling me in that 5 minutes or more when you are queueing, you haven’t decide what to eat?!
Firstly, it is awkward to stare at you while you decide what to eat. Second, you hold up the queue. It’s rude to make people behind you wait.
5. Changing your mind (especially when I am already getting your food)
If you make me void items I will hate you and I will glare at you. For two reasons.
One, void limit. We cannot void above a certain percentage per sales amount before being flagged out.
Two, we need manager card to void. And usually four counters share a card so we have to waste time finding it.
And if I am already packing you are just wasting my time.
6. Not talking
Eh seriously, customers who don’t speak are fucking annoying.
No I’m not discriminating people who really can’t. Once met one at SB and she was one of the nicer customers though…
I’m talking about those who can speak but don’t speak. Fuck! What’s wrong seriously…
Just imagine this.
Me: Hi what would you like?
C: *points to 2 piece meal*
Me: Crispy or original
C: *nod head*
Me: Sorry you want crispy or original? Spicy or non spicy?
C: *nod head*
Me: *gives up, key crispy* what drink would you like?
C: *point to drink* (note, we can’t see what you are pointing from the counter…-.-)
Me: Sorry what is it again?
C: *point*
Me: *stretch my head out to see*
When everything is done the customer will finally speak.
C: Did you give me more chilli?
😒And these happen often…
7. Telling us the food price instead of the food name
Come on, KFC meal names isn’t the most difficult to read…
We have people coming in and say things like “I want the $8.90 meal”, “I want the $5 set”.
Ok, if you say like the $7.70, $9.50, $6.90 meals etc, I will know la, because there is only one.
But price like $8.90, $7.10 and $5 HAVE SO MANY MEALS, you think I’m god uh?
I know you can read, say the name…
Even those chinese speaking aunties can say ok… Or at least describe it…
8. Blaming us when you order wrongly
YES THIS!
The special flavour chicken set have box and meal. Different price.
Everytime people order, I will double confirm if they want meal or box.
Some, after I pack, will tell me “Hey I said I wanted the meal not the box”
Eh sia, my habit is to confirm with every single person who order it (void percentage reason)…
You said it wrong. I’m not so stupid.
9. Scolding cashier when xxx run out of stock
I understand how frustrating it is to know what you wanted is OOS after queueing but it does not give you rights to scold us.
If you want to scold, scold the manager la, they never order enough stocks. What does that have to do with us…
Once someone scolded me (like really scold) because rendang rice is out of stock. He said something about should put up a sign (this is not within my control) and making him queue so long (literally no queue).
Most of the cashiers are part timers and we have no control on what is cooked at the back.
Everytime by 9+ the kitchen stop making chicken so the balance outside is very low. I always go in to request but they won’t care me until I talk to the manager and firmly request for chicken.
Because what can we sell without chicken sia most sets have chicken in it… And there is still an hour to closing, I know I can sell them.
We cashiers hate OOS more than you. We get scoldings all the time…
10. Less/no ice AFTER I made your drink
Seriously annoying. I’m very tempted to take a scoop and dig out the ice and give them that drink.
That is how annoying it is.
11. Thinking your cashier is dumb
For one, I’m not.
Sometimes I will see those aunties that will look at you like you’re so dumb, can’t get an office job like them. Those type of snobbish attitude.
And some students (not naming schools) who think I’m lower than them because they assume I’m dumber than them.
You can feel it by the way they talk and look at you.
Oh kids, I can go to your school with my O level results, even without the CCA points. Don’t be dumb.
The list probably can go on and on but I need to prepare to go for work😑 bless me…
Wonder which ones I’ll meet today.
#QWatKFC
Btw, I will love to be fired from KFC😂 Save me the awkwardness of saying I want to quit.
Not like the pay/benefits/perks are good anyway.
Ended work. Wow, by my first hour of work I got damn pissed off already… Haiz… KFC work is not good for people who are not patient.
